IT consulting · Metairie & greater New Orleans
Less downtime, less problems, less frustration. Partner with Chozo and you can focus on running and growing your business.
Flat monthly pricing · No surprise costs · You maintain ownership
Services
Treated like a relationship, not a ticket queue.
Every machine runs the industry's best monitoring agent. It reports health continuously — disk, memory, drive SMART status, patch level, endpoint protection state. Patches go out on a tested schedule, not whenever Windows feels like rebooting mid-invoice. The development team behind this agent is active and constantly evolving. That means you, the client, benefit from a group dedicated to the industry.
The printer, the login loop, the spreadsheet that won't open, the new starter who needs a laptop by Monday. Most of it I fix remotely in minutes because the agent is already there. Onboarding, offboarding, moves, adds and replacements are part of the monthly cost — I don't itemize them, and I don't run a clock.
Your data is important. I help you manage that data, keeping it in safe locations, not scattered across desktops — so a dead laptop is an annoyance, not an incident. When using on-premise storage, a robust backup is implemented so you know all your important things are safe.
No fear-based upselling. The unglamorous controls that stop the overwhelming majority of small-business incidents are managed in conjunction with a security company that sees itself as a partner, not a vendor. Best practices like MFA and privileged escalation are implemented so nobody needs a local admin account to get their job done. Simple solutions to help stop simple mistakes from ever occurring.
Core philosophy
You hire me, but you maintain ownership of everything. A lot of IT relationships quietly turn into hostage situations — the tenant is in someone else's account, the licenses are resold through their portal, the documentation lives on their systems, and leaving means starting over.
That's not how I work. Your Microsoft tenant, your domain, your hardware, your licenses — all in your name. There is no gatekeeping here. If you ever want to take it in-house or hand it to somebody else, it's already in your possession.
How it works
Week 0
An hour on-site or on a call. I inventory what you've got, find what's unpatched, unbacked-up or unsupported, and tell you what I'd fix first. You get that list whether or not you hire me.
Week 1
Agents deployed, storage and replication set up, backups verified, MFA switched on, documentation written — and all of it registered in your name, not mine. This is the heavy week; done with minimal disruption, if at all.
Ongoing
Maintenance runs overnight and anything that needs doing lands in the helpdesk inbox. Boring is the deliverable — if you're hearing from me often, something has gone wrong with the arrangement.
Coverage
A flat monthly rate — something you can predict and budget. All other product licensing stays under your control, managed on your behalf.
How I work with everyone
Monitoring, management, support, storage, backup, & security: One predictable cost.
Happy to, once
Stuck on something specific? I'll come and sort it out as a one-off, no strings.
What I don't do is ongoing break/fix. Getting called only when something is already on fire is bad for you — nobody's watching the backups between emergencies — and unpredictable for me. If you want a continuing relationship, it's the managed one, so I can get the tools in and actually prevent the call.
Describe the problemAbout
Small businesses often attempt to handle their tech in-house or through friends and family. That's exactly how this company started. If you're growing, or just want a second opinion — I'm easy to reach. I know what it's like, and I can help.
Think of me as a part-time IT admin rather than a vendor. I'll treat the systems and infrastructure as if they were my own. The goal is to find a solution that's right for you. I can help cut costs and make it so you don't need to think about IT. I'm not a sales rep. I'm a competent neighbor who's done this for years.
Thirty-odd years of hands-on computer experience sits behind that, most of it spent on exactly this kind of work: small offices around Metairie and New Orleans that just need their systems to simply work.
Questions
No. I specialize in smaller businesses. There's a solution for you out there, and I'll help you find it. My goal is to make this easy for you.
Fair question. I monitor everything on a daily basis. When I take vacation, I coordinate that with all my customers well ahead of time. Even then, I'm still available. I'm easy to reach, and never far away. Monitoring, backups, and management are in place and will operate naturally. I will always prioritize emergencies.
There isn't one. No contract, no minimum term, no SLA document, no exit fee — month to month, and you can stop whenever you like. Since everything is already in your name, leaving doesn't involve untangling anything from me.
The honest trade-off: no SLA means no contractual response time. What you get instead is someone who sees the alert before you do and has usually dealt with it already.
Once, sure — happy to help, no strings. What I don't take on is an ongoing break/fix arrangement, where I only appear when something is already broken. It's a bad deal for you, because nobody is watching the backups in between, and an unpredictable one for me.
If you want something continuing, it's the managed arrangement, which is what lets me stop the call happening in the first place.
Not a problem. If you need a second look at something, I'm easy to reach. I'll tell you if I can be of help, or if it's outside of my scope. If it's something I can't do, I'll try to help you find the right solution.
A monitoring and remote-support agent, managed antivirus and malware protection, and controlled privilege elevation so people can do their jobs without holding local admin rights. That's the core set.
Exactly what each tool can and can't see is explained before anything is deployed — including that a remote session needs someone on your end to approve it.
That's normal, and it's usually inherited rather than anyone's fault — an old domain controller nobody can log into, a VPN client on every laptop, licenses sitting in a previous provider's account. Sometimes the sensible move is to stop trying to rescue the old thing and stand up a clean environment beside it, then move people across gradually.
The free review is where we work out which of those it is.
Get started
An hour, no obligation, and you keep the findings either way. Tell me roughly what you've got and I'll come back with a real number — replies typically go out within one business day.
