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IT SERVICES

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Basic

  1. Made for the home office & new small businesses.
  2. Basic management for the infrequent tech user.
  3. Simple monitoring to keep data and systems safe.
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Pro

  1. A Helpdesk with remote support for fast resolution.
  2. Remote access to your office workstation.
  3. Enhanced anti-virus and malware protection.
  4. Microsoft 365 Management.
  5. Collaborative Administration.
  6. Servers, Storage and Backups.
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Premium

  1. For businesses that need 24/7 Support.
  2. Maintain multiple office locations.

Helpdesk Support

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A Helpdesk will provide a dedicated method to receive, manage and respond to employee problems and incidents. All it takes is an email.
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A Helpdesk will group communications in an organized conversation thread. Individuals will remain in the loop as an issue is resolved.
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A Helpdesk is a faster way to solve a problem. It helps minimize downtime for the user and allows for clear communication. It is also a great way request changes or new features.

Remote Management & Monitoring

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Fast Response
Remote access improves response and resolution time. Many problems can be solved quickly without a disruptive office visit.
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manage multiple systems
Patches are approved and deployed in bulk. Scheduled maintenance tasks are deployed to maintain optimal system performance.
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Monitoring
Monitor for system problems, and send alerts when system behavior is outside of normal.
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Reporting
Report options, Monthly, Quarterly, Annually. Summaries of hardware assets, system usage.

Servers

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Management of on-premise servers keeps them maintained, updated and available with maximum uptime.
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Backup Servers can be implemented to help with disaster recovery in the event of a system failure.
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Servers can be monitored across multiple sites and satellite offices.
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Cloud servers can be maintained and updated too, ensuring every component of the infrastructure has maximum uptime.

Networking & Infrastructure

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Manage an existing Local Area Network, or deploy new. Includes maintaining and updating switches, and other network related appliances with firmware, patches and updates.
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Build a robust and secure WiFi environment. Allow for guest connections while keeping company resources secure.
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Deploy and manage the world's most trusted firewall. An enterprise grade router will help manage your internet traffic.

Cloud Applications & Web Hosting

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Microsoft 365 Administration.
User & License Management
Email Services Management
Email Security, Spam, and Anti-Phisihing
OneDrive Cloud Storage
Microsoft Teams
Enhanced Protection License management
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Other Services, Registrations & Subscriptions
Adobe license deployment and management
Domain Registrar Services
Web Hosts, VPS, Cloud Servers
Other Software Licensing and management.

Efficient Administration

Chozo Technologies works with you to ensure your technology not only works properly, but remains soundly yours. This isn't just a maintenance subscription, but a join effort to keep you in control of your devices and data.
The goal isn't just to keep your data safe, and your technology working, but to save time, and save money with a proactive approach.
Benefits of a collaborative approach.
  1. 1.
    Owner retains full control over all resources, equipment, and services.
  2. 2.
    Mitigate outages, downtime and data loss with planning.
  3. 3.
    Keep up to date with the new features and changes.
  4. 4.
    Cutback on inefficient and wasteful spending.
  5. 5.
    Ensure best practices are implemented.
  6. 6.
    Protect and secure company assets.