
Each business has different needs, find the plan that suits you.
Helpdesk

Basic

PRO

Premium
A dedicated company email address for employees to report issues and request help
Remote Support: M - F
Remote Support: After hours and weekends
Remote Monitoring & Management
Basic
PRO
Premium
Monitor workstations, PC's & laptops
Perform scheduled system maintenance & optimizations.
Deploy system updates, patches & bugfixes.
Monitor servers (Windows, Other)
Antivirus & malware protection
Secure remote workstation access. (Work from Home)
Servers
Basic
PRO
Premium
On-premise storage server
On-premise Windows Server (Domain Controller)
On-premise backup server
Cloud backup services
On-premise servers across multiple sites
Infrastructure & Appliances
Basic
PRO
Premium
LAN Appliances management & updates
Printer Management
WAN Router & Firewall management & Updates.
WiFi Management & Updates
Software, Licensing & Subscriptions
Basic
PRO
Premium
Microsoft 365: Basic User Management
Microsoft 365: Enhanced Protection (Basic & add-ons)
Other software management & update (Adobe DC, QB, etc)
Domain registrar management, DNS
Web server, VPS, Cloud Server. (Backend Stack)
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